Shipping policy
Effective Date: 01/07/2026
At Grovea, we are committed to delivering fresh, high-quality groceries quickly and safely.
1. Delivery Areas
We currently deliver to selected serviceable locations. Customers can verify delivery availability by entering their PIN code during checkout.
2. Order Processing
- Orders are processed after confirmation.
- Orders are processed during our business hours.
- Delivery timelines may vary depending on the customer's location, product availability, and weather conditions.
3. Delivery Charges
- Delivery charges, if applicable, will be displayed during checkout before payment.
- Promotional free delivery offers may apply on eligible orders.
4. Delivery Time
- Estimated delivery time will be communicated during checkout.
- While we strive for timely delivery, delays due to unforeseen circumstances may occasionally occur.
5. Cash on Delivery (COD)
- Cash on Delivery is available in eligible service areas.
- Customers are requested to keep the exact amount ready whenever possible.
6. Order Inspection
Customers are requested to inspect their order at the time of delivery. Any missing, damaged, or incorrect items should be reported within 24 hours of delivery.
7. Failed Delivery
If the customer is unavailable at the delivery location or provides an incorrect address, the delivery may be rescheduled or cancelled at Grovea's discretion.
8. Contact Us
For any delivery-related queries, please contact:
Phone: +91 98918 83435, +91 9355454680, +91 94553 66424